Verify customers’ phone numbers and email addresses
This is an optional feature that allows you to require customers to provide their phone number and/or email address. Requiring a phone number and/or email makes it easier to contact the end customer if needed.
You can find it under Company settings / Login.
When you use phone number verification, all your customers will see a screen where
the customer enters their phone number, including the country code—for example, 4670123456 in Sweden.
When they click Next, an SMS is sent to the provided phone number. The customer enters the code from the SMS on the next screen. If the code is correct, the customer’s phone number and information indicating that the phone number has been verified are saved.
The email feature works in exactly the same way, but the code is sent to the customer’s email address.
You specify the message displayed to the customer.